Scoot

Overview


Find Reviews & Seatplans by Aircraft:


User Reviews

See all

  • Flight on 11/05/2013
    1 Review

    Scoot

    1.5

    Scoot is the worst airline I've ever flown with and that's including several Eastern European airlines 20 years ago. Terrible customer service..... or I should say zero customer service. The several times I called them drove me crazy..... contradictions in their policies, bad English, being ...

    Boarding
    2
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    3
    Entertainment
    1
    Food & Drink
    1
    Punctuality
    1
    Baggage
    2
    read more

  • Flight on 15/02/2013
    1 Review

    Scoot Business

    on: B777-200

    0.3

    IPAD is no more a complimentary entertainment item but a chargeable one. I only found out this when I re-visit their website where I've booked an upcoming flight in end Feb 2013. I was told to pay additional charges despite that this booking Ive made was in early October 2012 - that was when IPAD ...

    Boarding
    0
    Seat for Sitting
    0
    Seat for Sleeping
    0
    Service
    1
    Entertainment
    1
    Food & Drink
    0
    Punctuality
    0
    Baggage
    0
    read more

Classes

Find Reviews & Seatplans by Class:

Seat Plans

Find Reviews & Seatplans by Aircraft:

User Reviews

User Reviews 5 (Total)


  • Flight on 11/05/2013
    1 Review

    Scoot

    1.5

    Scoot is the worst airline I've ever flown with and that's including several Eastern European airlines 20 years ago. Terrible customer service..... or I should say zero customer service. The several times I called them drove me crazy..... contradictions in their policies, bad English, being ...

    Boarding
    2
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    3
    Entertainment
    1
    Food & Drink
    1
    Punctuality
    1
    Baggage
    2
    read more

  • Flight on 15/02/2013
    1 Review

    Scoot Business

    on: B777-200

    0.3

    IPAD is no more a complimentary entertainment item but a chargeable one. I only found out this when I re-visit their website where I've booked an upcoming flight in end Feb 2013. I was told to pay additional charges despite that this booking Ive made was in early October 2012 - that was when IPAD ...

    Boarding
    0
    Seat for Sitting
    0
    Seat for Sleeping
    0
    Service
    1
    Entertainment
    1
    Food & Drink
    0
    Punctuality
    0
    Baggage
    0
    read more

  • Flight on 30/01/2013
    1 Review

    Scoot Economy (short haul)

    on: B777-200ER

    2.1

    Flights: Sydney - Singapore Dec 2012, Bangkok - Singapore - Sydney Dec 2012. Class: Economy 'super seats'. I wanted to give Scoot a try, a sort of 'thank-you' for bringing competition (and AirAsia!) to Sydney. I wasn't expecting much given it is a budget airline - paid extra for ...

    Boarding
    3
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    4
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    8
    Baggage
    0
    read more

  • Flight on 22/12/2012
    24 Reviews

    Scoot Business

    on: B777-200ER

    3.0

    Trying Scoot for the first time on this 02.10hrs flight from Singapore to Sydney, arriving 12.30pm. No priority baggage exists here for scootbiz customers, which would not have taken much to provide. With good expectations being a baby of Singapore Airlines, we were considerably shocked (!!!) at ...

    Boarding
    6
    Seat for Sitting
    5
    Seat for Sleeping
    2
    Service
    1
    Entertainment
    2
    Food & Drink
    3
    Punctuality
    3
    Baggage
    2
    read more

  • Flight on 24/07/2012
    1 Review

    Scoot Business

    on: B777-200ER

    9.3

    Priority check in was very efficient and so was the initial customer service at the checkin. The flight was delayed by 30minutes however this was overweight with the variety of pre flight snacks and drinks. Customer service was very proffessional. In flight meals where not as nice and large as ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    9
    Service
    10
    Entertainment
    10
    Food & Drink
    9
    Punctuality
    6
    Baggage
    10
    read more